Privacy Policy

Crown Pool Construction ("Crown," "we," "us") designs and builds pools, spas and outdoor living spaces in the Dallas–Fort Worth area. This policy explains what personal information we collect through this website and by phone, how we use it, and the choices you have. By using this website or contacting us, you agree to this policy.

Information we collect

Information you give us. When you request a quote, send us an email or call us, you may share your name, phone number, email address, city or ZIP code, the type of project you have in mind, your timeline, how you heard about us and any notes you choose to add.

Information collected automatically. Like most websites, our hosting provider may record technical details such as your IP address, browser type, device, the pages you visit and the date and time. We use this only to keep the site running, secure and working properly.

How we use your information

• To respond to your request and schedule a consultation or site visit.
• To prepare designs, estimates and quotes, and to manage your project if you hire us.
• To communicate with you about your project, including scheduling and updates.
• To improve our website and services.
• To protect our business and comply with legal obligations.

Calls, texts and email

If you give us your phone number or email address, you agree that we may contact you about your request by phone, text message or email. Agreeing to be contacted is not a condition of buying anything from us. Message and data rates may apply to texts. You can opt out of text messages at any time by replying STOP, and you can opt out of email by using the unsubscribe option or by contacting us. We do not sell your phone number or text-message consent, and we do not share them with third parties for their own marketing.

When we share information

We do not sell your personal information. We share it only when needed to run our business and serve you, for example with:

• Service providers that help us operate this website, send and store email, and manage scheduling and design work.
• Subcontractors, engineers, suppliers and permit or HOA offices involved in your project, limited to what they need.
• Authorities or others when the law requires it, or to protect our rights, property or safety.
• A successor to our business if it is sold or reorganized.

Cookies and third-party services

This website does not currently use advertising or tracking cookies. If that changes, we will update this policy. To display our fonts, your browser loads them from Google Fonts, which may receive your IP address. Our site also links to third-party sites such as Facebook, Yelp, Houzz, Trustpilot and Cylex. Those sites have their own privacy practices, and we are not responsible for them.

Keeping your information

We keep personal information for as long as we need it to respond to you, complete projects, meet legal, tax and accounting requirements, and resolve disputes. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

Your choices

You may ask us to tell you what personal information we hold about you, correct it, or delete it. Depending on where you live, you may have additional rights under state law. To make a request, email us at [email protected] and we will respond as required by law.

Children

Our website is intended for homeowners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed. Continuing to use the site after an update means you accept the revised policy.

Contact us

Crown Pool Construction
Dallas, Texas
Phone: (469) 248-5988
Email: [email protected]